Good fit
- You run a UK heating or plumbing business
- You have Gas Safe engineers or subcontractors on the road
- You want better install pricing, stronger margin, and a service side that actually pays
- You are ready to be challenged by another operator
Heating engineer business coach UK.
Heating engineer business coach for UK firms ready to scale past £1m.
Help from someone still running a heating and plumbing firm, not someone who sold up years ago.
Book a 15-min intro call
Free, no pitch
£1.8m+
Annual revenue at SD Plumbing & Heating
8
engineers Still in the diary every week
Since 2015
Operating, not retired
Who it is for
For heating firm owners past the early chaos.
This is built for owners with real demand, real engineer pressure, and a business that needs sharper decisions rather than more motivation.
Wrong fit
- You are looking for a magic marketing trick
- You want a big group programme
- You are not willing to change how the business runs
- You want the cheapest answer rather than the right one
The difference
Coaching from a still-operating heating firm owner, not an ex-engineer.
The heating engineer business coach keyword matters less than the operating reality behind it. Shaun is still running SD Plumbing & Heating today.
Generic heating business coaching
- Advice built from old playbooks
- Large groups with limited operator context
- Broad tactics that ignore your engineers and your numbers
Dunn Right Trades
- Still quoting installs, hiring engineers, and dealing with callbacks
- 1:1 support for a small client base
- Real SOPs and decisions from a live heating and plumbing firm
Heating-specific work
The problems are usually operational, not motivational.
A heating firm can be flat out all winter and still be leaking margin, time, and good engineers.
Quoting installs on habit
Margin disappears quietly when boiler and system quotes run on gut feel. We look at job costing, labour hours, materials, and the real cost of getting a quote wrong.
Keeping Gas Safe engineers
Retention is not just pay. It is standards, workload, callbacks, and whether the owner has built a place engineers want to stay.
Winter peaks and summer troughs
Breakdown season carries the year, then July arrives. Service plans, maintenance contracts, and how installs get scheduled are what flatten the curve.
Why Shaun
A heating engineer business coach who is still in the business.
Shaun founded SD Plumbing & Heating in Edinburgh in 2015. Today it is a £1.8m+ business with eight engineers, and he is still in the operating detail: pricing installs, running the service side, and dealing with the same winter pressure you are. The advice comes from a live firm, not a retired story.
Read Shaun's story →Heating FAQ
Questions about heating business coaching.
Plain answers for UK heating engineers and firm owners considering the free intro call.
What is a heating engineer business coach?
A heating engineer business coach helps a heating or plumbing business owner make better operational decisions around pricing, margin, hiring, systems, and growth. At Dunn Right Trades the work is 1:1 and led by a still-operating heating and plumbing business owner.
Who is the right fit for this support?
The best fit is usually a UK heating or plumbing business past the sole-trader stage, with engineers on the books, revenue building, and an owner who wants senior operator input rather than a generic course.
Is this group coaching or 1:1 support?
It is 1:1 support. Shaun works with a small number of clients at a time so the advice can be specific to your business rather than general advice for a crowd.
Do you understand the gas and compliance side?
Yes. SD Plumbing & Heating runs Gas Safe engineers day to day, so certification, callbacks, warranty work, and manufacturer relationships are familiar ground rather than theory.
How do you handle the seasonal swing?
It comes up in almost every conversation. The work usually covers service plans, maintenance contracts, install scheduling, and how the diary and cash flow are planned around a winter-heavy year.
Can the coaching be remote?
Most conversations happen remotely through calls and WhatsApp. That keeps the work practical for owners who are already busy running jobs and teams.
Do you show pricing on the site?
No. The first step is a free 15-minute intro call. If there is a fit and a reason to go deeper, the next step can be discussed clearly without a public price list.
Free intro call
Talk to someone still running a heating firm.
A 15-minute conversation. No slides, no pitch. We'll see if there's something here, or there isn't.
Book a 15-min intro call
Free, no pitch